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Customer Reviews.

service

5

Very polite staff and comfortable waiting area

08 January 2019

service

3

My service experience was good but I have been informed that both my brake pads and 2 tyres need replacing asap. The car is only 2 years old and has only done 13,000 miles. I have been told this is a new but regular occurrence with coopers.

07 January 2019

service

4

I didn't actually receive a car service. they described it as a Health Check. I also had an MOT which I paid for even though I have warranty and have just paid £285.87 to extend the warranty as recommended by your website.

03 January 2019

service

4

Excellent service although had to book an appointment way in advance

02 January 2019

service

1

As abovePoor communicationPoor response time

27 December 2018

service

5

very efficient

26 December 2018

sales

1

Has become very corporate and less friendly with the focus on getting a sale for budgets and targets.

21 December 2018

service

5

I was taken to a comfortable waiting room whilst waiting and provided with a hot drink of my choice

18 December 2018

service

4

As above

18 December 2018

service

5

All the staff are so lovely there, make you feel your car is looked after.

15 December 2018

service

5

I always go back to Cooper Colchester because of the service I get from Chris and Amy

14 December 2018

sales

5

The staff at the dealership were very good, especially Abi Tamsett.

13 December 2018

sales

5

You deserve it

13 December 2018

service

5

No issues

12 December 2018

sales

5

Happy with sales approach, customer service and a sense of pride in the ethic of the team approach - and of course the individuality of the idea of being the owner of my own bespoke mini!

10 December 2018

service

5

Quick and efficient throughout and kept me informed of progress at all times

04 December 2018

service

4

Expensive

04 December 2018

sales

5

As before excellent.

04 December 2018

service

5

Fixed the problem, explained everything

02 December 2018

sales

5

The experience as relaxed with knowledable people, happy to help and make the process a "painless" as possible.

02 December 2018

sales

5

All well explained and organised

02 December 2018

service

5

Excellent service from all staff

01 December 2018

service

2

My car was serviced.

30 November 2018

service

5

Great staff, good coffee.

29 November 2018

service

5

service helped my wife re-set mobile phone connection to car

26 November 2018

service

5

Quick and helpful, the video they sent me was brilliant, I love that idea of showing you round the underneath of the car

23 November 2018

sales

5

Excellent service from Abbie Tamsett

22 November 2018

service

5

AS ABOVE WRITE BEFORE THANK YOU

21 November 2018

service

5

Excellent all round

21 November 2018

sales

5

Everything went smoothly and the delivery date was earlier than expected which was really good.

18 November 2018

service

5

Very professional, friendly and competent

18 November 2018

service

5

I received a call and a video explaining the work that needed to be done, and although more than was anticipated, the reason for the work was demystified.

15 November 2018

service

5

As above

13 November 2018

sales

5

Salesman was excellent, everything was arranged as promised, team were friendly and helpful and car looked stunning with its red bow. I was shown how everything worked by someone who clearly knew their way round and had great passion for the make.

12 November 2018

service

5

Chris Long service adviser brilliant as ever, helpful and great customer service

09 November 2018

sales

5

The service from start to finish was very straightforward and was kept upto date on everything

09 November 2018

service

5

Very satisfied with it all

09 November 2018

service

3.5

Issue wasn't sorted out at first visit

08 November 2018

service

5

My car was collected by a local employee of Coopers, Colchester, who was very polite and arrived on time first thing in the morning, and brought my car back on his way home in the evening.First class service.

06 November 2018

service

5

There is nothing I would change

05 November 2018

sales

5

Always fun looking around the showroom and discovering what new items are available

02 November 2018

service

5

The actual service to the car was top notch

01 November 2018

service

5

Always good service with home collection a bonus.

31 October 2018

service

4

Notified me at all stages of service.

30 October 2018

service

5

Professional but friendlyGreat driver service

29 October 2018

service

1

Having drivin my car out from the garage with a problem that wasn’t there in the first place I was disgusted that no-one followed this up and it was down to me to contact the service department to get it rectified.

26 October 2018

sales

5

Doesn’t feel like buying a car in the traditional sense. Not pushy. Informative and helpful staff.

23 October 2018

service

5

I've never had any issues which in my book makes it 5 star!

18 October 2018

sales

4

reference satnav not working

18 October 2018

service

5

Efficient friendly service from all staff.