MINI
Cooper Colchester
t: 0845 125 6943 - calls charged at local rate
Our star rating
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Sales
2 comments from
8 reviews
Service
17 comments from
41 reviews
Sales
Service
"I felt the work was far too expensive."
"I had to complain to the service people . when i had it serviced at colchester they damadged an oil seal which they then charged me £200 for . i did eventually get refunded ."
"Service advisor was very helpful and knowledgeable, sorted my bluetooth and iPhone out"
"They are excellent."
"took a while to complete the paperwork"
"The car had a service and three weeks later the dealership rang to say that they had omitted to carry out some of the elements of the service. The vehicle is due back into the workshop tomorrow."
"Dislike the lists provided after an MOT of desireable jobs that might be done"
"Would not think of using any other dealer. The staff are always polite and professional, car is always ready on time, cleaned and all work carried out to a high standard"
"Not happy with result for the ticking sound"
"It was very good. but the appointment was made for Wednesday but it had been arranged for the wrong service and i had to return the car on Friday to finish the job i also had to pay for a courtesy car."
"This was a breakdown situation,there was no courtesy car available .Due to short notice."
"Believe that prices are high."
"The car was repaired very quickly and it was cleaned that was a bonus."
"helpful, considerate, couldnt wish for a better service"
"the service receptionist Amelia was fantastic."
"Excellent service all staff were very helpful"
"It a swine to book the car in, book in at the BMW showroom next door."
"Very friendly team who Ive dealt with for a number of years"
"excellent service all through"